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Critical Error: [0100] - Unable to connect or authenticate to the Sentora database
#1
Critical Error: [0100] - Unable to connect or authenticate to the Sentora database
Hi,

I understand this problem has probably been posted a ton of times, however I have tried almost every solution on this forum and I can't seem to get it working.
So while I was trying to get a database working in my server's phpMyAdmin, I ended up changing the password of the user 'root' from requiring a password to NOT requiring a password. Ever since I made this change, I cannot access anything on my server at all. I type in the IP address to attempt to get anywhere on the server and this error appears:

Critical Error: [0100] - Unable to connect or authenticate to the Sentora database (sentora_core).

We advice that you contact the server administrator to ensure that the database server is online and that the correct connection parameters are being used.


After looking around the forums for answers, I figured I would just need to reset my password and the server would let me on. So I SSH into the server, login with my root account, and use this command:

setzadmin --set new-password

However, when I type this command in, I recieve the same error in the command line:

.dbwarning {

                    font-family: Verdana, Geneva, sans-serif;
                    font-size: 14px;
                    color: #C00;
                    background-color: #FCC;
                    padding: 30px;
                    border: 1px solid #C00;
            }
            p {
                    font-size: 12px;
                    color: Custom Vhost entries problem - Not working;
[b][i]            }

            </style>
            <div class="dbwarning"><strong>Critical Error:</strong> [0100] - Unable to connect or authenticate to the Sentora database (<em>sentora_core</em>).<p>We advice that you contact the server administrator to ensure that the database server is online and that the correct connection parameters are being used.</p>

I have scoured the internet for solutions but I have run out of options. If anyone has any advice on how I should move forward or any other steps I should take, that would be greatly appreciated. Thank you!
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#2
RE: Critical Error: [0100] - Unable to connect or authenticate to the Sentora database
Fixed the problem!
This may not help a lot of people with this issue, but I rebuilt the VPS on my hosting website, and rebuilding it seems to have fixed everything.
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