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SFTP Authentication Failed, Need to retrieve password
01-21-2019, 08:18 PM
Hi there,
I am using Filezilla to access SFTP, for some way, i cannot access with the root password, i did checked the /root/passwords.txt file and it matches the one i input to login using root as a username.
When i try to connect, i get Authentication Failed. Unfortunately... 
Code: Status: Waiting to retry...
Status: Connecting to xx.xxx.xx.xxx...
Response: fzSftp started, protocol_version=8
Command: open "root@xx.xxx.xx.xxx" 22
Command: Pass: ****************
Error: Authentication failed.
Error: Critical error: Could not connect to server
That is exactly what i get now. I did checked the file, but still cant connect to SFTP, any idea? Thanks in advance for your time and attention.
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RE: SFTP Authentication Failed, Need to retrieve password
01-22-2019, 04:06 AM
(01-21-2019, 08:18 PM)wormsunited Wrote: Hi there,
I am using Filezilla to access SFTP, for some way, i cannot access with the root password, i did checked the /root/passwords.txt file and it matches the one i input to login using root as a username.
When i try to connect, i get Authentication Failed. Unfortunately...
Code: Status: Waiting to retry...
Status: Connecting to xx.xxx.xx.xxx...
Response: fzSftp started, protocol_version=8
Command: open "root@xx.xxx.xx.xxx" 22
Command: Pass: ****************
Error: Authentication failed.
Error: Critical error: Could not connect to server
That is exactly what i get now. I did checked the file, but still cant connect to SFTP, any idea? Thanks in advance for your time and attention.
I don't know much about SFTP so might not be much help here.
I have just connected to my server using FileZilla and the SFTP protocol, using the root user - no problems that I can see. Are you sure you're using the correct password? Or maybe you need to update FileZilla?
Code: Status: Connecting to host-a-03.xoxoxoxoxo.co.uk...
Response: fzSftp started, protocol_version=8
Command: open "root@host-a-03.xoxoxoxoxo.co.uk" 22
Command: Pass: **********
Status: Connected to host-a-03.xoxoxoxoxo.co.uk
Status: Retrieving directory listing...
Command: pwd
Response: Current directory is: "/root"
Status: Directory listing of "/root" successful
For reference, my FileZilla version is 3.35.1 and I am connecting via a LAN only. Maybe the interwebs or a firewall is blocking something?
Keith
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RE: SFTP Authentication Failed, Need to retrieve password
01-22-2019, 04:55 AM
Hey Keith, first of all thank you for your help, i did try to check that, i am running the latest Filezilla version too, also i disabled the core shields of my firewall for a while to try to connect, still got nothing.
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RE: SFTP Authentication Failed, Need to retrieve password
01-22-2019, 07:55 AM
(01-22-2019, 04:55 AM)wormsunited Wrote: Hey Keith, first of all thank you for your help, i did try to check that, i am running the latest Filezilla version too, also i disabled the core shields of my firewall for a while to try to connect, still got nothing.
If you are trying to log into your server using the root user, the passwords in the password.txt file will not help. You need to enter your server's root password. The root password in the password.txt is strictly for MySQL root user.
As a security note, I would suggest using WinSCP (instead of FIleZilla) and create a root user 'key pair' and disable password login to help protect your server. There are different ways of doing this depending on your OS and OS version. Google will be much more helpful than me on that subject LOL. I have done it on my Ubuntu 14.04 server, but that was a couple years ago.
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RE: SFTP Authentication Failed, Need to retrieve password
01-22-2019, 09:06 AM
(This post was last modified: 01-22-2019, 09:36 AM by wormsunited.)
Thank you for your reply and help, i did installed the WinSCP still i found the same issue and i am not able to login into the server, i have also read some documentation over proftpd website and found out that in the proftpd.conf file, we have an option to able or disable the root logins, should this be the problem that i am facing? Should i change this value?
For those who care and might help others, just change the root main password and you are done with it, also, install WinSCP, configure your time-out settings and you are done with this issue, i hope i could contribute also to others to find a solution, special thanks to TGates and Keith aka fearworks
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RE: SFTP Authentication Failed, Need to retrieve password
01-22-2019, 10:59 AM
(01-22-2019, 09:06 AM)wormsunited Wrote: Thank you for your reply and help, i did installed the WinSCP still i found the same issue and i am not able to login into the server, i have also read some documentation over proftpd website and found out that in the proftpd.conf file, we have an option to able or disable the root logins, should this be the problem that i am facing? Should i change this value?
For those who care and might help others, just change the root main password and you are done with it, also, install WinSCP, configure your time-out settings and you are done with this issue, i hope i could contribute also to others to find a solution, special thanks to TGates and Keith aka fearworks
Yes I was using my root user password, not the MYSQL root password. I am able to log in using FileZilla SFTP without doing anything else. I am doing this on my private LAN and SSH is blocked to the outside world so I am not concerned with security for this basic setup I was testing. I guess the rest of the suggestion were pertinent to the security aspect?
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RE: SFTP Authentication Failed, Need to retrieve password
01-23-2019, 06:50 AM
I do agree with you Keith, my issue is that it is very hard to access. Even tho i did connected before, right now i cannot connect again, so something is really wrong on the configuration or my server, my problem is that i cannot identify were the issue resides.
Meanwhile and to be able to access, upload files and so on, i have to use command lines over my server, it works, but that's double the trouble.
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RE: SFTP Authentication Failed, Need to retrieve password
01-23-2019, 07:52 AM
(01-23-2019, 06:50 AM)wormsunited Wrote: I do agree with you Keith, my issue is that it is very hard to access. Even tho i did connected before, right now i cannot connect again, so something is really wrong on the configuration or my server, my problem is that i cannot identify were the issue resides.
Meanwhile and to be able to access, upload files and so on, i have to use command lines over my server, it works, but that's double the trouble.
Hmmm that does sound odd. Perhaps it is something really obvious that we're missing?
I understand @TGates' suggestions regarding securing this procedure but again, it should work just with FileZilla, your root username and the server's root password you use for SSH.
I just tried again and no problem for me. Sorry, I know that doesn't help!
Are you definitely trying to access the same server as before, with the correct details, in the same way (e.g. not from another location or through a different network)?
Keith.
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RE: SFTP Authentication Failed, Need to retrieve password
01-24-2019, 10:14 AM
Hey Keith thanks for your reply, yes i am same server same details (didn't change them tho). I tried to access with TGates suggestion, it worked, now i cannot access them again, using the server IP and root username and password, not anymore, i checked my firewall, everything, none of those details are making me not to access the server, so i wonder what in the hell is going on lmao.
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RE: SFTP Authentication Failed, Need to retrieve password
01-24-2019, 05:52 PM
(01-24-2019, 10:14 AM)wormsunited Wrote: Hey Keith thanks for your reply, yes i am same server same details (didn't change them tho). I tried to access with TGates suggestion, it worked, now i cannot access them again, using the server IP and root username and password, not anymore, i checked my firewall, everything, none of those details are making me not to access the server, so i wonder what in the hell is going on lmao.
It will probably be something really obvious - I always find that it turns out to be!
Can you ping port 22 to check it's alive and kicking?
Keith
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