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Cannot reuse previously deleted email address
RE: Cannot reuse previously deleted email address
(12-18-2018, 11:30 AM)rsthomas Wrote: Yes, I am using version 1.0.3.

The email address in question was assigned to the user while creating the User Client on the Create new client account page, before the domain and mailbox was even added.  It's as though Sentora has held that address somewhere, and will not allow it to be used again.

When you created the user the second time, did you assign it the same email address as the first time?  It would not allow me to do so, not to mention use the address as a mailbox address after I created the user with a different address.

No I did not assign the same email address to the client the second time, because that's not what you said in your first message! You said that you assigned a domain and a mailbox to the user the first time, which is a totally different thing to creating a user with that email address in the first place.

To simplify, I see an issue with the client creation system:

1. Create a client with email address (on the client creation screen).
2. Delete this client.
3. Try step 1 again. You get an error: Another user account is already using this email address.

I'm not sure if this is by design or if we can call it a bug... is this in any way what you are experiencing?

If so, I'm sure there's a simply tweak we can make to the PHP code... but I can't see any link between email addresses used when signing up a client's account, and creating mailboxes within a client account. There may be something if I dig deeper but nothing at first glance.

Let me know if this looks familiar at all.

Thanks given by:

Messages In This Thread
RE: Cannot reuse previously deleted email address - by fearworks - 12-18-2018, 12:52 PM

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