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Cannot reuse previously deleted email address
#2
RE: Cannot reuse previously deleted email address
(12-17-2018, 10:37 PM)rsthomas Wrote: A while back, I had created a User Client account and attached a domain and email address to it.  Later, I deleted that user client.  I have now recreated the user client and domain, but when I try to create the same email address as before the following message is displayed:

"A mailbox, alias, forwarder or distribution list already exists with that name."

I had assumed that when I deleted the user the email address would also be deleted in the process.  Where might the address still reside, keeping me from recreating it, and how can I get rid of it?

I cannot recreate this. If I create a user, then create a domain, then a mailbox for that user and domain, and log into the webmail, then send a message, everything works fine.

If I then delete the user completely, and then repeat the above steps with the same information at each step, I can still create a mailbox and still send emails from the new version of the account.

Is your Sentora definitely up-to-date, version 1.0.3?

Are you certain the mailbox doesn't already exist inside another client account?

Keith
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RE: Cannot reuse previously deleted email address - by fearworks - 12-18-2018, 06:00 AM

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