Forum

This forum uses cookies
This forum makes use of cookies to store your login information if you are registered, and your last visit if you are not. Cookies are small text documents stored on your computer; the cookies set by this forum can only be used on this website and pose no security risk. Cookies on this forum also track the specific topics you have read and when you last read them. Please confirm whether you accept or reject these cookies being set.

A cookie will be stored in your browser regardless of choice to prevent you being asked this question again. You will be able to change your cookie settings at any time using the link in the footer.
Sentora Support Forums › Sentora Forum Archives › Sentora Public Support Forums v1.0.x › General Support Forum v1.0.x v › Premium Support?

Premium Support?
stevemib Offline
Sentora Member
*
OS: CentOS 6.5
Version: ZPanel 10.1.0
Server: VPS
Posts: 5
Threads: 2
Joined: Dec 2014
Reputation: 0
Thanks: 1
Given 0 thank(s) in 0 post(s)
#1
Premium Support?
 02-08-2015, 12:29 PM
Don't know where to post this. Sorry if its in the wrong place. I paid
for premium support, no email confirmations other than paypal.
I cant find a thread or anything on how the premium support works.
I have sent an email to info@support.org

Anybody know something about premium support?
Find
Reply
Thanks given by:
TGates Offline
Sentora Council - Head of Support Team
*******
OS: Ubuntu 20.04 LTS
Version: 2.0.2
Server: i7-6700K @ 4GHz, 8 cores 32GB Ram
Posts: 3 ,663
Threads: 241
Joined: May 2014
Reputation: 85
Sex: Male
Thanks: 408
Given 599 thank(s) in 464 post(s)
#2
RE: Premium Support?
 02-08-2015, 02:16 PM
Can you access this forum: http://forums.sentora.org/forumdisplay.php?fid=4
-TGates - Project Council

SEARCH the Forums or read the DOCUMENTATION before posting!
Support Sentora and Donate: HERE
Find my support or modules useful? Donate to TGates HERE
Developers and code testers needed!
Contact TGates for more information
Find
Reply
Thanks given by:
stevemib Offline
Sentora Member
*
OS: CentOS 6.5
Version: ZPanel 10.1.0
Server: VPS
Posts: 5
Threads: 2
Joined: Dec 2014
Reputation: 0
Thanks: 1
Given 0 thank(s) in 0 post(s)
#3
RE: Premium Support?
 02-08-2015, 02:58 PM
Says I do not have permission to view.

(02-08-2015, 02:16 PM)TGates Wrote: Can you access this forum: http://forums.sentora.org/forumdisplay.php?fid=4
Find
Reply
Thanks given by:
stevemib Offline
Sentora Member
*
OS: CentOS 6.5
Version: ZPanel 10.1.0
Server: VPS
Posts: 5
Threads: 2
Joined: Dec 2014
Reputation: 0
Thanks: 1
Given 0 thank(s) in 0 post(s)
#4
RE: Premium Support?
 02-10-2015, 10:16 AM
(02-08-2015, 02:58 PM)stevemib Wrote: Says I do not have permission to view.


(02-08-2015, 02:16 PM)TGates Wrote: Can you access this forum: http://forums.sentora.org/forumdisplay.php?fid=4

Hey guys i still can't access the premium support. I checked to make sure
I had verified membership and it was done. Any ideas?
Find
Reply
Thanks given by:
Me.B Offline
Dev Team
******
OS: Linux/windows
Version: 1.0.3
Server: Dedicated/VPS/Cloud
Posts: 4 ,002
Threads: 193
Joined: Jul 2014
Reputation: 83
Sex: Undisclosed
Thanks: 72
Given 435 thank(s) in 395 post(s)
#5
RE: Premium Support?
 02-10-2015, 06:00 PM
TGates can you check it?
No support using PM (Auto adding to IGNORE list!), use the forum. 
How to ask

200$ free to start your VPS 60 days credit
Find
Reply
Thanks given by:
TGates Offline
Sentora Council - Head of Support Team
*******
OS: Ubuntu 20.04 LTS
Version: 2.0.2
Server: i7-6700K @ 4GHz, 8 cores 32GB Ram
Posts: 3 ,663
Threads: 241
Joined: May 2014
Reputation: 85
Sex: Male
Thanks: 408
Given 599 thank(s) in 464 post(s)
#6
RE: Premium Support?
 02-11-2015, 02:02 AM
I manually added you. Will have to trace back through the logs and see why it did not promote your account. (If possible)
-TGates - Project Council

SEARCH the Forums or read the DOCUMENTATION before posting!
Support Sentora and Donate: HERE
Find my support or modules useful? Donate to TGates HERE
Developers and code testers needed!
Contact TGates for more information
Find
Reply
Thanks given by: stevemib
stevemib Offline
Sentora Member
*
OS: CentOS 6.5
Version: ZPanel 10.1.0
Server: VPS
Posts: 5
Threads: 2
Joined: Dec 2014
Reputation: 0
Thanks: 1
Given 0 thank(s) in 0 post(s)
#7
RE: Premium Support?
 02-11-2015, 12:48 PM
Your awesome, Im in. Thanks a ton.
Find
Reply
Thanks given by:
SupaYoshi Offline
Sentora Member
*
OS: Ubuntu 12.04
Version: 1.0.3
Server: VPS
Posts: 17
Threads: 6
Joined: Feb 2015
Reputation: 1
Sex: Undisclosed
Thanks: 0
Given 6 thank(s) in 1 post(s)
#8
RE: Premium Support?
 02-12-2015, 07:16 AM
I also just bought premium support and cannot access that forum and my name has not changed yet.
Find
Reply
Thanks given by:
Me.B Offline
Dev Team
******
OS: Linux/windows
Version: 1.0.3
Server: Dedicated/VPS/Cloud
Posts: 4 ,002
Threads: 193
Joined: Jul 2014
Reputation: 83
Sex: Undisclosed
Thanks: 72
Given 435 thank(s) in 395 post(s)
#9
RE: Premium Support?
 02-12-2015, 07:21 AM
TGates

Sorry SupaYoshi but premium is usally manually validated. Tom will fix it.
No support using PM (Auto adding to IGNORE list!), use the forum. 
How to ask

200$ free to start your VPS 60 days credit
Find
Reply
Thanks given by:
SupaYoshi Offline
Sentora Member
*
OS: Ubuntu 12.04
Version: 1.0.3
Server: VPS
Posts: 17
Threads: 6
Joined: Feb 2015
Reputation: 1
Sex: Undisclosed
Thanks: 0
Given 6 thank(s) in 1 post(s)
#10
RE: Premium Support?
 02-12-2015, 07:28 AM
(02-12-2015, 07:21 AM)Me.B Wrote: @[TGates]

Sorry SupaYoshi but premium is usally manually validated. Tom will fix it.

Okay, could you help me now with my problem with SSL ?
Find
Reply
Thanks given by:


Possibly Related Threads…
Thread Author Replies Views Last Post
Does Sentora 1.0.3 support Ubuntu 16.04 Saovry 7 21 ,970 02-23-2019, 08:45 AM
Last Post: aaronlroberts
Wordpress Multisite Support (& Multiple Domains if Possible) asobiek 1 5 ,790 06-18-2018, 05:19 AM
Last Post: asobiek
Paid support? fooky 0 2 ,853 04-21-2018, 07:15 PM
Last Post: fooky

Forum Jump:


Users browsing this thread: 9 Guest(s)