So let me get this straight. Because the Zpanel team signed a bad business deal I am out my priority support fee. Someone got that money and is keeping it. I paid for a product for 1 year and now you guys are telling me I am out my fee because of some behind the scenes ownership dispute I had no control over?
How hard is it for you to grandfather in my support fee to this new project to honor the people who supported ZPanel? I have to tell you I am really going to feel slighted here if you guys don't grandfather in the priority support from ZPanel to this project.
Part of the reason I bought that support was to support ZPanel. I love the product and it is excellent. Don't alienate your biggest supporters because of something your priority support customers had no control over.
How hard is it for you to grandfather in my support fee to this new project to honor the people who supported ZPanel? I have to tell you I am really going to feel slighted here if you guys don't grandfather in the priority support from ZPanel to this project.
Part of the reason I bought that support was to support ZPanel. I love the product and it is excellent. Don't alienate your biggest supporters because of something your priority support customers had no control over.
