(08-07-2017, 10:26 AM)strait Wrote: I have a hmailserver on my server atm. I have been using hmailserver for 8 years. On my server I have 171 domain accounts. I recently added a new domain and it will not receive emails. All other domains can send and receive. I do a diagnostic run in the hmailserver admin and I see all greens but the local connection.
Test: Collect server details
hMailServer version: hMailServer 5.3.3-B1879
Database type: MySQL
Test: Test IPv6
IPv6 support is available in operating system.
Test: Test outbound port
SMTP relayer not in use. Attempting mail.hmailserver.com:25
Trying to connect to host mail.hmailserver.com...
Trying to connect to TCP/IP address *.***.**.** on port 25.
Connected successfully.
Test: Test MX records
Trying to resolve MX records for ******.energy...
Host name found: mail.******k.energy
Host name found: mail.******.energy
Test: Test local connect
Connecting to TCP/IP address in MX records for local domain domain wastek.energy...
Trying to connect to host mail.******.energy...
ERROR: The host name mail.******.energy could not be resolved.
Trying to connect to host mail.******.energy...
ERROR: The host name mail.******.energy could not be resolved.
ERROR: Was not able to open connection.
If I run for any other domain on my server I get all greens.
Test: Collect server details
hMailServer version: hMailServer 5.3.3-B1879
Database type: MySQL
Test: Test IPv6
IPv6 support is available in operating system.
Test: Test outbound port
SMTP relayer not in use. Attempting mail.hmailserver.com:25
Trying to connect to host mail.hmailserver.com...
Trying to connect to TCP/IP address *.***.**.** on port 25.
Connected successfully.
Test: Test MX records
Trying to resolve MX records for *******.com...
Host name found: mail.*******.com
Test: Test local connect
Connecting to TCP/IP address in MX records for local domain domain *******.com...
Trying to connect to host mail.*******.com...
Trying to connect to TCP/IP address 66.***.**.** on port 25.
Connected successfully.
All my settings on Godaddy are identical except for the MX records (of course). I check my domain on whatsmydns.net and it comes back connected and see my MX records. I can't seem to nail this down can anyone lend me their brain? Thanks.
ERROR: The host name mail.******.energy could not be resolved.
Error says that you have DNS problem. It seems that A record maybe missing in dns settings of its domain provider. It is not related with Sentora or hmailserver.
You should check dns and mx settings from https://mxtoolbox.com/ or https://www.dnsqueries.com/en/mx-lookup.php
