Oh dear... Ron-e i hope you had a backup!
I agree with apinto, the provider should have been maintaining some sort of backup.. All providers will have the statement that their backups cannot and should not be relied on, however they should have a backup procedure!!
Even on zVPS we maintain 1 backup of every server on a weekly basis (which has saved a few of our customers bacon).
I'm placing bets they hadn't correctly setup RAID and one of their disks failed... Police entering a DC and taking HDDs... very unlikely...
I agree with apinto, the provider should have been maintaining some sort of backup.. All providers will have the statement that their backups cannot and should not be relied on, however they should have a backup procedure!!
Even on zVPS we maintain 1 backup of every server on a weekly basis (which has saved a few of our customers bacon).
I'm placing bets they hadn't correctly setup RAID and one of their disks failed... Police entering a DC and taking HDDs... very unlikely...
![[Image: zvps-icon.png]](https://zvps.uk/img/zvps-icon.png){kind=icon}
