To be honest, this seems extremely smelly.
First, the provider should had backups, I mean, they just should, there is no excuse.
Even if the police (using the term police seems extremely unprofessional, but let's not dig that way) would confiscate the HDD (it's not impossible) they could always restore a backup for the other clients, as far as we know they point that the reason they were not notified was to avoid data to be erased "due to a fact that the data there could be erased" this makes sense.
However this does not explain why they did not had the backups, the police would never take the backup HDDs (unless there were really sensitive information, even than they do not have the right to delete other users data), they want the data to serve as evidence not to avoid you having it.
anyways, good luck Ron
First, the provider should had backups, I mean, they just should, there is no excuse.
Even if the police (using the term police seems extremely unprofessional, but let's not dig that way) would confiscate the HDD (it's not impossible) they could always restore a backup for the other clients, as far as we know they point that the reason they were not notified was to avoid data to be erased "due to a fact that the data there could be erased" this makes sense.
However this does not explain why they did not had the backups, the police would never take the backup HDDs (unless there were really sensitive information, even than they do not have the right to delete other users data), they want the data to serve as evidence not to avoid you having it.
anyways, good luck Ron
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