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guess on which note i have a VPS...
#1
guess on which note i have a VPS...
Thats new to me..  Angry
Quote:Hello dear client,


This is an urgent notification from our end to you:

Few hours ago police entered with a warrant into datacenter in Germany where our server is placed and confiscated one of our servers ( DE3 node ), to be more exact hard drives. Unfortunately by the german laws we could not be notified before the disc were taken away due to a fact that the data there could be erased. Unfortunately we cannot disclose the information about why the discs were taken away by the police. 

We have been notified about this one hour ago and we are already on the phone with our DC on what to do.

At the moment we have switched the drives but unfortunately we do not keep customers backups, meaning if you did not take offsite backups your data is lost ( as the discs can be in police property as long as the suspicious about some activity that was reported takes.. ). 

Please understand that we are as much surprised as you are and we are doing our best to resolve this situation.

At the moment we are in talks with our DC and in meantime we are already installing services ( the IP will be the same! ) for our clients there.

Also I would like to point out that, even its rare cases that this happens, we are not liable for any data loss or actions like this, even though, as we wrote before, its very rare!.

I must say that we planned to roll out backup system in following weeks for our clients ( as a feature ) but as this happened it has messed up our plans for that.

Rest assured that we will update you as things progress

Thank you for your patience and bearing with us in these hard times for us.
Yes i have back-ups and no i have/had no illegal stuff on it..  Cool

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Messages In This Thread
guess on which note i have a VPS... - by Ron-e - 06-12-2015, 04:57 AM
RE: guess on which note i have a VPS... - by Rick - 06-12-2015, 05:33 AM

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