Don't Access to ZPanel

[kaziarif.it]

Hello,

I install Sentora 1.0.3 is successfully. I pointing my domain to DNS it was successfully. but I can't get access to zpanel. I got ping my domain and subdomain from every where.

[fearworks]

Hello,

I install Sentora 1.0.3 is successfully. I pointing my domain to DNS it was successfully. but I can't get access to zpanel. I got ping my domain and subdomain from every where.

What is your domain and the IP address of your server?

Keith

[worksmarter]

Do you have a CNAME set for the panel? You need the CNAME to point to the subdomain in DNS, for example:

panel.yourdomain.com

The CNAME record should be "panel" --> "yourdomain.com." (The period at the end need be present...)

Give us more info like domain and IP so people can assist. You can do a lot of troubleshooting using these tools from the official Sentora documentation.

Online tools

[kaziarif.it]

What is your domain and the IP address of your server?

Keith

domain : kaziarif.info
subdomain: server.kaziarif.info

IP address: 203.190.11.220

[fearworks]

domain : kaziarif.info
subdomain: server.kaziarif.info

IP address: 203.190.11.220

Your DNS is fine, and like you said, pinging your server using either its IP address or either of those hostnames works fine.

So you appear to have either:

a) an ISP issue, where your ISP is blocking ports
b) a firewall on your server, which is blocking ports
c) Sentora is not installed correctly

The only port that seems to be open and accessible is port 22 for SSH. ALL ports that Sentora uses (e.g. 80 for http, 25 for SMTP, etc.) are not answering. Pinging is not necessarily port-based, and the OS will answer pings right from install, so that shows nothing about whether Sentora is running correctly or not.

If you truly installed onto a vanilla, brand-new CentOS 7 server then you shouldn't have a firewall blocking all those ports by default - unless there's some variant of CentOS 7 that I haven't heard about. So I'd go with either your ISP blocks everything (which I doubt), or Sentora just isn't installed properly.

Run this command, make sure you have shown all lines, then copy/paste the output to show us which services are running:

Code:

systemctl

Then at least we can begin to see if you installed Sentora and what is running on your server.

Keith

[worksmarter]

domain : kaziarif.info
subdomain: server.kaziarif.info

IP address: 203.190.11.220

Your DNS entries look OK. Have you checked your firewall? Are you trying to redirect to port 443 for SSL connections? I see you don't have an SSL certificate installed so... Everything looks in order in DNS except I see your mail server is blacklisted at b.barracudacentral.org. This should not prevent you from reaching the Sentora control panel.

What OS are you using? Have you made any modifications to Sentora? Is this on a commercial dedicated server, VPS or is it on a home server? Were you sure to set your hostname properly before installing Sentora? Did you follow a guide? If so, post the address to the guide you used.

Do you have SSH root access to your server? Sentora must be installed under the root user account.

Check that Apache is running.

Code:

service httpd restart - then type service httpd status (in CentOS 6.5)
systemctl restart httpd.service - then type systemctl status httpd (in CentOS 7)
service apache2 restart - then type service apache2 status (Ubuntu)

Post your results.

It appears Apache is running and there is no firewall blocking your domain(s) from here. Are you sure Sentora installed correctly?

[worksmarter]

Hello,

I install Sentora 1.0.3 is successfully. I pointing my domain to DNS it was successfully. but I can't get access to zpanel. I got ping my domain and subdomain from every where.

Looks like you got Sentora configured right now. Enjoy Sentora!

[IMHiggins]

Your DNS is fine, and like you said, pinging your server using either its IP address or either of those hostnames works fine.

So you appear to have either:

a) an ISP issue, where your ISP is blocking ports
b) a firewall on your server, which is blocking ports
c) Sentora is not installed correctly

The only port that seems to be open and accessible is port 22 for SSH. ALL ports that Sentora uses (e.g. 80 for http, 25 for SMTP, etc.) are not answering. Pinging is not necessarily port-based, and the OS will answer pings right from install, so that shows nothing about whether Sentora is running correctly or not.

If you truly installed onto a vanilla, brand-new CentOS 7 server then you shouldn't have a firewall blocking all those ports by default - unless there's some variant of CentOS 7 that I haven't heard about. So I'd go with either your ISP blocks everything (which I doubt), or Sentora just isn't installed properly.

Run this command, make sure you have shown all lines, then copy/paste the output to show us which services are running:

Code:

systemctl

Then at least we can begin to see if you installed Sentora and what is running on your server.

Keith

Great advice.