E-mail quota limit

[danandrade]

Hi guys, I'm glad to see that the Sentora Forum is alive and the community keeps strong. I've got lost when saw the zpanel forum closed...

So, i'm facing a problem here, a friend claimed that his mailbox account got full and he wasn't able to even open the webmail (we are using roundcube), i've managed to increase his mail quota, but the change didn't seem to take effect, since he isn't able to open the mailbox...

What should I do to solve this issue and he can open his mailbox via webmail?

Thanks in advance

[Diablo925]

how dit you change the mail quota ??
and what dos the webmail say when you logon ?

[Me.B]

You can do that manually using mysql.

Connect to mysql with root and type:

Code:

use zpanel_postfix;
update  mailbox set quota = 1000 where username like "User@mydomain.com"

User@mydomain.com is the email that you would change quota and quota = value the new one.

That should fix it.

Quota value is in MB ( default 200 ).

M B

[danandrade]

how dit you change the mail quota ??
and what dos the webmail say when you logon ?

Hi there!

I've logged in the zpanel with zadmin account and changed the plan in manage clients, here you guys can see a screen of the details:


GYAZO LINK

I'm gonna try the Me.B's SQL query, and share the results.

Thanks again!

[danandrade]

Hello again!

I'd like to thank you guys for the replies to my issue, the problem was solved!

I hope I can help the community too sometime soon!

[]'s

[Diablo925]

super

the img you uploadet is just the amont of mails a packet kan make

you can change the default quota limet in server_admin -> Module Admin -> Mail Config

but it is only new mail boks that get the new quota

[speeddemon786]

Just in case any one is still experiencing this issue, it can now be updated through MySQL using the updated SQL query:

Code:

use sentora_postfix;
update  mailbox set quota = 1000 where username like "User@mydomain.com"

where user@mydomain.com is the email account in question and 1000 is the new size in MB