Strange issue with Sentora I really need help

[tnfsmith]

Hi all, I am new Sentora guy. I catch up with these problem nearly a week to solve but not success, so I must come here to need your help.
I have an AWS EC2 micro free and install Ubuntu 14.04 and Sentora as interface of website. First, it run seam ok for some months but my site suddenly dead without any access to http://panel.aucospa.com (IP neither too), ftp connect ok, file on puplic_hml still existed but Sentora bum. I connect via ssh ok and I try to restart apche2 and mysql but they still dead, another try to restart vps but no hope. I also check dns, domain status all OK.
What should I do now ?, I need some experienced on this issue.
Here a screenshot was capture I checked status of services on VPS


Disk space free OK

Thanks so much!

[worksmarter]

Since you can access via ssh (NEVER USE plain FTP as you send you username and password as plain text!) SSH to /var/log and start checking logs for errors. Post anything unusual here.

You also might want to remove references to your actual site in your post(s) - images and text both as someone might use that to compromise your machine further.

I run CentOS rather than Ubuntu (personal preference...) but there are plenty of Ubuntu gurus here that can get into OS specific issues, but you need to look at your Apache log and any others and check them for errors. Post suspect log files here in -->

Code:

Code Quotes

So your logs do not take up a page or more - this makes it easier to read and study as well.

Good luck and post back when you find some issues in your logs.

---

..Also you mention working this issue for weeks, please include all of the things you did as well, for you could have accidentally messed something up trying to fix things...

[tnfsmith]

Here error log og Apache /var/log/apache2

[Mon Feb 20 06:32:55.120231 2017] [:notice] [pid 1307] mod_bw : Memory Allocated 0 bytes (each conf takes 48 bytes)
[Mon Feb 20 06:32:55.120252 2017] [:notice] [pid 1307] mod_bw : Version 0.92 - Initialized [0 Confs]
[Mon Feb 20 06:32:55.226985 2017] [mpm_prefork:notice] [pid 1307] AH00163: Apache/2.4.7 (Ubuntu) configured -- resuming normal operations
[Mon Feb 20 06:32:55.226996 2017] [core:notice] [pid 1307] AH00094: Command line: '/usr/sbin/apache2'
[Mon Feb 20 15:28:45.180609 2017] [mpm_prefork:notice] [pid 1307] AH00169: caught SIGTERM, shutting down
[Mon Feb 20 15:29:27.013901 2017] [:notice] [pid 1322] mod_bw : Memory Allocated 0 bytes (each conf takes 48 bytes)
[Mon Feb 20 15:29:27.014184 2017] [:notice] [pid 1322] mod_bw : Version 0.92 - Initialized [0 Confs]
[Mon Feb 20 15:29:27.199650 2017] [mpm_prefork:notice] [pid 1322] AH00163: Apache/2.4.7 (Ubuntu) configured -- resuming normal operations
[Mon Feb 20 15:29:27.199669 2017] [core:notice] [pid 1322] AH00094: Command line: '/usr/sbin/apache2'

Mysql error log at /var/log/mysql

170220 15:28:43 [Note] /usr/sbin/mysqld: Normal shutdown

170220 15:28:43 [Note] Event Scheduler: Purging the queue. 0 events
170220 15:28:43  InnoDB: Starting shutdown...
170220 15:28:44  InnoDB: Shutdown completed; log sequence number 59188706
170220 15:28:44 [Note] /usr/sbin/mysqld: Shutdown complete

170220 15:29:25 [Warning] Using unique option prefix myisam-recover instead of myisam-recover-options is deprecated and will be removed in a future release. Please use the full name instead.
170220 15:29:25 [Note] Plugin 'FEDERATED' is disabled.
170220 15:29:25 InnoDB: The InnoDB memory heap is disabled
170220 15:29:25 InnoDB: Mutexes and rw_locks use GCC atomic builtins
170220 15:29:25 InnoDB: Compressed tables use zlib 1.2.8
170220 15:29:25 InnoDB: Using Linux native AIO
170220 15:29:25 InnoDB: Initializing buffer pool, size = 128.0M
170220 15:29:25 InnoDB: Completed initialization of buffer pool
170220 15:29:25 InnoDB: highest supported file format is Barracuda.
170220 15:29:26  InnoDB: Waiting for the background threads to start
170220 15:29:27 InnoDB: 5.5.53 started; log sequence number 59188706
170220 15:29:27 [Note] Server hostname (bind-address): '127.0.0.1'; port: 3306
170220 15:29:27 [Note]   - '127.0.0.1' resolves to '127.0.0.1';
170220 15:29:27 [Note] Server socket created on IP: '127.0.0.1'.
170220 15:29:27 [Note] Event Scheduler: Loaded 0 events
170220 15:29:27 [Note] /usr/sbin/mysqld: ready for connections.
Version: '5.5.53-0ubuntu0.14.04.1'  socket: '/var/run/mysqld/mysqld.sock'  port: 3306  (Ubuntu)

Syslog at /var/log

Feb 20 06:30:21 panel postfix/smtp[8504]: warning: host panel.aucospa.com[52.212.41.22]:25 greeted me with my own hostname panel.aucospa.com
Feb 20 06:30:21 panel postfix/smtp[8503]: warning: host panel.aucospa.com[52.212.41.22]:25 replied to HELO/EHLO with my own hostname panel.aucospa.com
Feb 20 06:30:21 panel postfix/smtp[8502]: warning: host panel.aucospa.com[52.212.41.22]:25 replied to HELO/EHLO with my own hostname panel.aucospa.com
Feb 20 06:30:21 panel postfix/smtp[8504]: warning: host panel.aucospa.com[52.212.41.22]:25 replied to HELO/EHLO with my own hostname panel.aucospa.com
Feb 20 06:30:21 panel postfix/smtp[8502]: 1AB5B59161: to=<root@panel.aucospa.com>, relay=panel.aucospa.com[52.212.41.22]:25, delay=256750, delays=256749/0.02/0.53/0, dsn=4.4.6, status=SOFTBOUNCE (mail for panel.aucospa.com loops back to myself)
Feb 20 06:30:21 panel postfix/smtp[8503]: 73EE8570AA: to=<root@panel.aucospa.com>, relay=panel.aucospa.com[52.212.41.22]:25, delay=343956, delays=343956/0.01/0.53/0, dsn=4.4.6, status=SOFTBOUNCE (mail for panel.aucospa.com loops back to myself)
Feb 20 06:30:21 panel postfix/smtp[8504]: 201ED5DE00: to=<root@panel.aucospa.com>, orig_to=<root>, relay=panel.aucospa.com[52.212.41.22]:25, delay=172485, delays=172484/0.01/0.53/0, dsn=4.4.6, status=SOFTBOUNCE (mail for panel.aucospa.com loops back to myself)
Feb 20 06:30:21 panel postfix/smtpd[8474]: disconnect from unknown[52.212.41.22]
Feb 20 06:30:21 panel postfix/smtpd[8505]: disconnect from unknown[52.212.41.22]
Feb 20 06:30:21 panel postfix/smtpd[8506]: disconnect from unknown[52.212.41.22]

Any clue???