Having trouble connecting via FTP

[CK96]

Hi all,

I have a little issue, I am not able to connect to my VPS to upload files via FTP. The client I am using is FileZilla. I am however able to access the VPS via WinSCP by connecting via the SSH credentials.

The error I get is:

Status: Resolving address of xxxxx.co.za
Status: Connecting to xxx.xxx.xxx.xxx:21...
Status: Connection established, waiting for welcome message...
Status: Insecure server, it does not support FTP over TLS.
Status: Connected
Status: Retrieving directory listing...
Command: PWD
Response: 257 "/" is the current directory
Command: TYPE I
Response: 200 Type set to I
Command: PORT 192,168,1,101,185,107
Response: 200 PORT command successful
Command: MLSD
Error: Connection timed out after 20 seconds of inactivity
Error: Failed to retrieve directory listing
Status: Disconnected from server

Any help would be much appreciated.

[Me.B]

Do you have firewall?

Disable PASV or open PASV ports in firewall.

1) Open FileZilla.

2) Click on Edit | Settings.

3) Open Connection menu on the left. Click on FTP menu.

4) Mark the Active radio button.

5) Click OK.