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Login fails FTP Account
#1
[Not Solved] Login fails FTP Account
Hi,

When trying to connect via FTP with FileZilla, the error is the following: 

Code:
Status: Connecting to xxx.xxx.xxx.xxx:21...
Status: Connection established, waiting for welcome message...
Status: Insecure server, it does not support FTP over TLS.
Command: USER xxxxxx
Response: 331 Please specify the password.
Command: PASS **********
Response: 530 Login incorrect.
Error: Critical error: Could not connect to server

I already have the user created in the panel. 21 port is open...

How I could solve it?
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#2
[Not Solved] RE: Login fails FTP Account
(03-11-2020, 06:41 PM)davidlambda Wrote: Hi,

When trying to connect via FTP with FileZilla, the error is the following: 

Code:
Status: Connecting to xxx.xxx.xxx.xxx:21...
Status: Connection established, waiting for welcome message...
Status: Insecure server, it does not support FTP over TLS.
Command: USER xxxxxx
Response: 331 Please specify the password.
Command: PASS **********
Response: 530 Login incorrect.
Error: Critical error: Could not connect to server

I already have the user created in the panel. 21 port is open...

How I could solve it?

Normally the login for client accounts under 21 port is user_user this means if you create a user named john in your control panel, then the username is john, when you navigate to ftp to create a ftp user, myuser for example, then you must place on your login john_myuser
'' Life is full of important choices ''
Help Sentora Donate now => http://sentora.org/donate Blush
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#3
[Not Solved] RE: Login fails FTP Account
(03-13-2020, 07:02 AM)wormsunited Wrote: Normally the login for client accounts under 21 port is user_user this means if you create a user named john in your control panel, then the username is john, when you navigate to ftp to create a ftp user, myuser for example, then you must place on your login john_myuser

Hi wormsunited, 

I know it. That's not the problem. I have discovered that the problem is that inside the sentora_proftpd database, in the ftpuser table, there is no user record, when really from the sentora panel I have created ftp accounts ...

I know the problem, but not the solution ...
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#4
[Not Solved] RE: Login fails FTP Account
(03-13-2020, 05:12 PM)davidlambda Wrote: Hi wormsunited, 

I know it. That's not the problem. I have discovered that the problem is that inside the sentora_proftpd database, in the ftpuser table, there is no user record, when really from the sentora panel I have created ftp accounts ...

I know the problem, but not the solution ...

Maybe @TGates can give us a hand in this issue
'' Life is full of important choices ''
Help Sentora Donate now => http://sentora.org/donate Blush
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#5
[Not Solved] RE: Login fails FTP Account
Take a look at this: http://forums.sentora.org/showthread.php...6#pid31976
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Thanks given by: TGates
#6
[Not Solved] RE: Login fails FTP Account
Hello Everyone that is having this issue,

To start i know the issue you guys are having. There are 2 reasons ONLY

- Either you have tried to update PHP 5.x to PHP 7.x ( Please do NOT deny if you want my help. )
- Or made changes to FTP modules. 

If you want help please PM or post below. Serious clients ONLY.
-Jettaman-

PHP 7+ support coming soon. Stay Tuned!!!

Sentora's quick recovery depends on community support and donations. We need to stand as one and help Sentora into the future.

Donate HERE and do your part. We thank you for your support.
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