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[SOLVED] Unable to acees FTP through FileZilla
#1
[SOLVED] Unable to acees FTP through FileZilla
Hello everyone, 

I am new to servers and Sentora. Recently I have been assigned with a task to configure a server on Amazon AWS so that we can host our client's data.

Now getting to my problem. I have followed the official document and some random tutorials from the internet to install Sentora on AWS. 

First, I created an instance on AWS having Ubuntu 14.04 OS. After that, I created an Elastic IP and associated it with the instance which I have created. Then I ssh into the server with my security key. And installed all the necessary files and software which is there on the Sentora official document. 

What I did was

Step 1: SSH into the AWS server with the security key.

Step 2: apt-get update && apt-get upgrade

Step 3: sudo su

Step 4: bash <(curl -L -Ss http://sentora.org/install)

Step 5: Selected the TimeZone

Step 6: Set the Sentora subdomain 
(I have a domain on GoDaddy so I created a subdomain and from GoDaddy DNS management section I pointed the AWS elastic IP to it. ex: panel.mydomain.org)

Step 7: Than I set a public IP of the server and confirmed the necessary setups and rebooted the server.

Step 8: I open the link - panel.mydomain.org and went to domain setup to set the domain and DNS

Step 9: After that, I set up an FTP user details and here's my real problem started.

I am unable to log into the FTP with the default credentials which I have created while creating the FTP details.
All I am getting an - Connection timed out after 20 seconds of inactivity, Could not connect to the server

[Image: Untitled.png]

I have searched the internet but I am unable to track the error. I would like to request the members of this forum to help me out with my problem. 

[Note - If I miss anything to mentioned than kindly do notify me will mention it as soon as possible.]
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#2
RE: Unable to acees FTP through FileZilla
Step 3 is more than likely the issue. You need to be logged in as root or switch to the actual root user account. sudo will not work during install.

Quote:Once logged in SSH console as root, use this command line: (You MUST use root! Not sudo!)

From: http://docs.sentora.org/?node=22
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#3
RE: Unable to acees FTP through FileZilla
(08-14-2019, 06:32 AM)TGates Wrote: Step 3 is more than likely the issue. You need to be logged in as root or switch to the actual root user account. sudo will not work during install.


From: http://docs.sentora.org/?node=22

I am extremely sorry for responding late to you. 

I was temporally able to resolve the issue by changing the Passive mode connection in FileZilla to "Fallback To Active Mode".

But a few days back I am again unable to log into the server using FTP. This time to figure out the issue I have accident uninstall the vsftpd from AWS. Now I am in lock state I was not able to do the FTP. And to make the situation worse I have 10 peoples whose data's are being hosted on my AWS account and I am managing all their data using Sentora c-panel. Now I have to connect to the server using a security key and manually browse to the individual directory to upload or update the website content data.

I don't know what to do I can not repeat the installation process as I have live data on the servers.
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#4
RE: Unable to acees FTP through FileZilla
Update:

Somehow I restore the vsftp configuration file. But now I am not able to connect to the server. As I am getting 530 Login Incorrect error. I have checked my FTP credentials all are correct but still not able to connect to the FTP.

[Image: Screenshot-from-2019-09-04-18-12-54.png]

One more thing as suggested by TGates. I have used the wrong root during ssh. But now I can not repeat the same installation process as I have live data on the server.

Any help or suggestion would be much appreciated.
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#5
RE: Unable to acees FTP through FileZilla
There is no way to reconfigure the ProFTPD configuration file when you messed up with the configuration file or uninstall the ProFTPD. I resolved the issue of not able to access FTP by reinstalling Sentora on a new aws instance. As I messed up the configuration file of ProFTPD.

One note to newcomers - The FTP server which is used by Sentora is ProFtpd, not vsftpd. Before installing the Sentora on your server properly go through the documentation. It will save you from a lot of pains if something goes wrong.
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