This forum uses cookies
This forum makes use of cookies to store your login information if you are registered, and your last visit if you are not. Cookies are small text documents stored on your computer; the cookies set by this forum can only be used on this website and pose no security risk. Cookies on this forum also track the specific topics you have read and when you last read them. Please confirm whether you accept or reject these cookies being set.

A cookie will be stored in your browser regardless of choice to prevent you being asked this question again. You will be able to change your cookie settings at any time using the link in the footer.

Manage Groups on resellers
#1
[Not Solved] Manage Groups on resellers
Ok, so, by default we have admin/reseller/user types.
Those are supposed to go under the "Manage Groups" menu (which they don't, presumably they are hard-coded, I haven't checked).
Anyway, when I create a reseller account and add a few user groups, I can select none of them when I try to add a new client.

Am I doing anything wrong here?
Reply
Thanks given by:
#2
[Not Solved] RE: Manage Groups on resellers
Do you mean you created another group type? Why you are doing so?

A reseller will see ONLY his sub accounts & an admin only his sub accounts too.
No support using PM (Auto adding to IGNORE list!), use the forum. 
How to ask
Coldfusion Freelance

10$ free to start your VPS

Reply
Thanks given by:
#3
[Not Solved] RE: Manage Groups on resellers
I just tested this and it works:

Admin Shadow Reseller >> Reseller Shadow Client

I was also trying to test whether a reseller can create a reseller account and shadow that new reseller account and his clients too, but don't have the time right now to figure out the permissions Sad


Something like:
Admin Shadow Reseller >> Reseller Shadow Client Reseller >> Client Reseller Shadow Client

Big Grin Would be interesting to see if it works!
-TGates - Head of Support

SEARCH the Forums or read the DOCUMENTATION before posting!
Modules Maintained: 13 - Module Installs: 108k+

Find my support or modules helpful? Donate HERE
Get your domains using my affiliate link:
GoDaddy - Domains
Reply
Thanks given by: Cantalupo
#4
[Not Solved] RE: Manage Groups on resellers
(01-06-2015, 11:41 PM)Me.B Wrote: Do you mean you created another group type? Why you are doing so?

A reseller will see ONLY his sub accounts & an admin only his sub accounts too.
Yeah but the default groups are not selectable by resellers. So you can't create a new account because Sentora says you have to select a group.
And you can't select a group because you don't see any of the groups you've created OR the default ones.

@TGates I didn't understand anything but I don't really want for resellers to create reseller accounts and don't care too much about that.
Reply
Thanks given by:
#5
[Not Solved] RE: Manage Groups on resellers
(01-07-2015, 06:44 PM)TheVP Wrote: Yeah but the default groups are not selectable by resellers. So you can't create a new account because Sentora says you have to select a group.
And you can't select a group because you don't see any of the groups you've created OR the default ones.

Hi, i have the same problem. Does anyone how to fix this?
Reply
Thanks given by:
#6
[Not Solved] RE: Manage Groups on resellers
(05-21-2017, 04:15 AM)donleo123 Wrote: Hi, i have the same problem. Does anyone how to fix this?

I need it ASAP!
Reply
Thanks given by:
#7
[Not Solved] RE: Manage Groups on resellers
did they make a group?
●●●●●●●
My Sentora Demo (sorry its dead for now)My GithubAuxio Github
Zentora themeS-Type themeCstyleX theme
flat-color-iconssmall-n-flat-icons
●●●●●●●


Reply
Thanks given by:
#8
[Not Solved] RE: Manage Groups on resellers
They should be able to select at least the 'users' group. Doing some more checking.

I am not sure if it is a bug, but last I knew resellers could create their own groups and select their own nodules for their users. Currently this is not the case.

Still looking into it.
-TGates - Head of Support

SEARCH the Forums or read the DOCUMENTATION before posting!
Modules Maintained: 13 - Module Installs: 108k+

Find my support or modules helpful? Donate HERE
Get your domains using my affiliate link:
GoDaddy - Domains
Reply
Thanks given by:
#9
[Not Solved] RE: Manage Groups on resellers
(05-29-2017, 07:15 AM)TGates Wrote: They should be able to select at least the 'users' group. Doing some more checking.

I am not sure if it is a bug, but last I knew resellers could create their own groups and select their own nodules for their users. Currently this is not the case.

Still looking into it.

No, there is no users group, and when he creates his own custom group it won't show up. I'm stuck Sad
Reply
Thanks given by:
#10
[Not Solved] RE: Manage Groups on resellers
Me.B, any suggestions?
-TGates - Head of Support

SEARCH the Forums or read the DOCUMENTATION before posting!
Modules Maintained: 13 - Module Installs: 108k+

Find my support or modules helpful? Donate HERE
Get your domains using my affiliate link:
GoDaddy - Domains
Reply
Thanks given by:


Possibly Related Threads...
Thread Author Replies Views Last Post
Edit User Groups dowp 1 1,351 09-05-2016, 03:26 PM
Last Post: TGates
Module manage clients won't update db greendy 3 3,112 07-15-2016, 10:00 AM
Last Post: wormsunited
User Groups Sentora Module Admin wormsunited 2 1,959 07-11-2016, 09:39 AM
Last Post: wormsunited

Forum Jump:


Users browsing this thread: 2 Guest(s)