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Email not being forwarded
#1
[Not Solved] Email not being forwarded
Email is not being forwarded to internal or external domains/accounts. Doesn't matter whether Keep Original Message is checked or not.

Roundcube Webmail 1.0.4 (installed with Sentora)
includes managesieve Plugin 7.2

Other applications installed:
ufw firewall
elfilemanager
opendkim
let's encrypt
sentastico

Is this a configuration problem somewhere?

TIA
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#2
[Not Solved] RE: Email not being forwarded
Do you have something related to this in the logs ?
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#3
[Not Solved] RE: Email not being forwarded
(10-09-2017, 11:26 PM)zanga Wrote: Do you have something related to this in the logs ?

apache2/error.log -- no
sentora.log -- no
sentora-error.log -- no

I don't know where else to look.
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#4
[Not Solved] RE: Email not being forwarded
Try also /var/log/maillog dovecot
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#5
[Not Solved] RE: Email not being forwarded
(10-12-2017, 05:07 AM)zanga Wrote: Try also /var/log/maillog dovecot

from /var/log/dovecot-debug.log to an address that should be forwarded:
2017-10-11 17:24:53imap: Debug: Loading modules from directory: /usr/lib/dovecot/modules
2017-10-11 17:24:53imap: Debug: Module loaded: /usr/lib/dovecot/modules/lib10_quota_plugin.so
2017-10-11 17:24:53imap: Debug: Module loaded: /usr/lib/dovecot/modules/lib11_imap_quota_plugin.so
2017-10-11 17:24:53imap: Debug: Module loaded: /usr/lib/dovecot/modules/lib11_trash_plugin.so
2017-10-11 17:24:53imap: Debug: Added userdb setting: mail=maildir:/var/sentora/vmail/rstmarine.com/yp/
2017-10-11 17:24:53imap: Debug: Added userdb setting: plugin/quota_rule=*:bytes=209715200
2017-10-11 17:24:53imap(yp@rstmarine.com): Debug: Effective uid=999, gid=8, home=/var/sentora/vmail/rstmarine.com/yp/
2017-10-11 17:24:53imap(yp@rstmarine.com): Debug: Quota root: name=User quota backend=maildir args=
2017-10-11 17:24:53imap(yp@rstmarine.com): Debug: Quota rule: root=User quota mailbox=* bytes=209715200 messages=0
2017-10-11 17:24:53imap(yp@rstmarine.com): Debug: Quota grace: root=User quota bytes=20971520 (10%)
2017-10-11 17:24:53imap(yp@rstmarine.com): Debug: maildir++: root=/var/sentora/vmail/rstmarine.com/yp, index=, indexpvt=, control=, inbox=/var/sentora/vmail/rstmarine.com/yp, alt=
2017-10-11 17:24:53imap(yp@rstmarine.com): Debug: trash plugin: Added 'Spam' with priority 1
2017-10-11 17:24:53imap(yp@rstmarine.com): Debug: trash plugin: Added 'Trash' with priority 2
2017-10-11 17:24:53imap(yp@rstmarine.com): Debug: trash plugin: Added 'Junk' with priority 3
------------------------

from /var/log/mail.log:
Oct 10 17:12:50 rstunlimited postfix/smtpd[30206]: connect from dnvrco-outbound-snat.email.rr.com[107.14.73.228]
Oct 10 17:12:50 rstunlimited postfix/smtpd[30206]: D94A11403A8: client=dnvrco-outbound-snat.email.rr.com[107.14.73.228]
Oct 10 17:12:50 rstunlimited postfix/cleanup[30338]: D94A11403A8: message-id=<>
Oct 10 17:12:51 rstunlimited postfix/qmgr[3422]: D94A11403A8: from=<rst@russthomas.net>, size=2231, nrcpt=1 (queue active)
Oct 10 17:12:51 rstunlimited postfix/pipe[30310]: D94A11403A8: to=<yp@rstmarine.com>, relay=dovecot, delay=0.26, delays=0.17/0/0/0.08, dsn=2.0.0, status=sent (delivered via dovecot service)
Oct 10 17:12:51 rstunlimited postfix/qmgr[3422]: D94A11403A8: removed
----------------------

Does the above mean anything to you?
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#6
[Not Solved] RE: Email not being forwarded
I'm not exactly sure how the sentora's forwarding form is designed to work but  for postfix itself forwarding is being done thru virtual maps.Now postfix is relaying thru dovecot, which means a dovecot.sieve should handle the forwarding. Not sure at which step is the sieve file suppose to be created but you have 2 options, eider generate it using roundcube, or manually create it.

Code:
require ["copy"];
if address :is "to" "user@example.net"
{
   redirect :copy "other@example.net";
}
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#7
[Not Solved] RE: Email not being forwarded
(10-13-2017, 07:28 PM)zanga Wrote: I'm not exactly sure how the sentora's forwarding form is designed to work but  for postfix itself forwarding is being done thru virtual maps.Now postfix is relaying thru dovecot, which means a dovecot.sieve should handle the forwarding. Not sure at which step is the sieve file suppose to be created but you have 2 options, eider generate it using roundcube, or manually create it.

Code:
require ["copy"];
if address :is "to" "user@example.net"
{
   redirect :copy "other@example.net";
}

Where does the above code go; into which file? Is the require line supposed to be the require() function?
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#8
[Not Solved] RE: Email not being forwarded
You need to touch a file(dovecot.sieve) in the mailbox directory where you need to have the forward.

The mailboxes can be found in /var/sentora/vmail/[domain.tld]/

Just update the code with the correct email addresses, also make sure you preserve the same permissions and ownership. 
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