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Premium support? it's like a ghost town !
#1
Premium support? it's like a ghost town !
I got a month slot of premium support to sort an issue out. Granted I made my post on Christmas eve so I wasn't expecting any rushed response. I did get one on Christmas day which was cool. But since then I have had no further input...is it even monitored? Anybody else had such problems on
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#2
RE: Premium support? it's like a ghost town !
Yes we watch it, but there are only a small handful of Staff available lately (Mainly myself and Me.B) and we have been busy since the Holidays.
-TGates - Project Council

SEARCH the Forums or read the DOCUMENTATION before posting!
Support Sentora and Donate: HERE

Find my support or modules useful? Donate to TGates HERE
Developers and code testers needed!
Contact TGates for more information
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#3
RE: Premium support? it's like a ghost town !
We are trying our best to help you. But we may need more infos about the issue and more details.

Check my advice there.

M B
No support using PM (Auto adding to IGNORE list!), use the forum. 
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Freelance AWS Certified Architect & SysOps// DevOps

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