unable to connect database

[rajeevrrs]

Hello,

I am getting error while opening webmail

Code:

DATABASE ERROR: CONNECTION FAILED!

Unable to connect to the database!
Please contact your server-administrator

Check here : http://5.231.45.50:1245/etc/apps/webmail/

suggest me what to do ??

[Active8]

Login to phpmyadmin console as root and then change the roundcube user password manually.
It must match the password in the config file of roundcube (config.inc.php)

[rajeevrrs]

But why this errors shows, i have not done anything ??

[Active8]

Maybe your mysql is down, can you login your Sentora panel ?

[Me.B]

Dovcot service running?

Service dovecot status